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Cupar, Fife, United Kingdom
Aliya Rose is an award-winning bridal shop in Fife, Scotland. We have always been proud of our commitment to customer service, and our excellent range of styles and sizes. But we're also quite fun, or at least we try.

Tuesday, 17 January 2012

Get Clued Up

Buying your wedding dress is super-exciting. But don’t get so caught up in it that you forget to pay attention to the boring (but extremely important) details of your purchase!

We always spend time with each bride as they finalise their order, going through the terms and conditions of purchase with them, when they will need to make payments, how sizing works, what happens with alterations, collecting their dress, and making sure they understand their responsibilities and obligations throughout the process. So it’s quite surprising how often we find that customers seem unaware of some of these details a little further down the line!

Of course we understand that going through these dull details, about things that aren’t relevant right this minute, or perhaps won’t be relevant for several months, is particularly difficult when all you want to do is celebrate the fact that you’ve picked the dress you’re going to get married in. But remember that it’s important that you understand what you’re signing when you put your name on the dotted line. And that you know where to refer back to these details when the time comes.

Everyone (including us) wants to make sure the process goes smoothly and as free from stress as possible.

Getting clued up on the matter-of-fact stuff is something we all tend to do if we buy white goods, a car or a holiday. Really, buying a wedding dress is no different.

Here’s our advice for staying perfectly business-like:
• Take a deep breath and be patient when you’re going through the terms and conditions, and if you have any questions at the time, don’t be afraid to ask them! It can take a few minutes but it’s important to know what you’re signing.
• Make sure you have a copy of the terms and conditions to refer back to, and keep it somewhere safe – it might help answer any questions you have later on (and we don’t expect you to remember everything off the top of your head!)
• Don’t be afraid to come back and ask questions if you need to. Again, we know there is a lot of information to retain, and you won’t necessarily think of everything at the time when you order.
• Make sure you know the basics such as when any payments are due, how the alterations process works, and how soon you will need to come in to collect your dress. Remember that every shop is different with these, so don’t make assumptions based on someone else’s bridal experience!
• Check what responsibilities you have – for example the shop may ask you to come in within a certain time frame to try on your dress after it arrives - this will be for a good reason (such as checking that it is all as it should be with plenty of time still to spare!). If you don’t stick to your side of the bargain then you could end up putting yourself at a disadvantage.

The more informed you are, the less stressed you need to be! Simple as that. Happy planning!

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